Transform your business
Our award-winning solutions are designed for the new world of work, enabling you to improve how your business communicates, as well as how your workforce operates. Business never has to stop, and keeping quality control becomes an easy task – we make that happen.
Management, simplified
Easily manage the day to day running of your communications through fully configurable admin and user access that enables you to tailor the interface to meet your needs.
Monitor calls directly from the comfort of your desk. Improve customer service with features such as Call Control, Click to Dial, and dynamic call reporting. Not only that, achieve quality control with the ability to record, archive, search and play calls - giving you a better picture of performance levels.
Be in full control
We place control at your fingertips, whilst undertaking all the hard work for you. This way, you can focus on the real task at hand, whilst improving productivity and generating growth through our rich, scalable services.
Minimise costs
Say goodbye to a physical infrastructure, and unnecessary expenses, including installation costs. With all your systems securely hosted in the Cloud, you’re left with more money in the pot.
Save office space for more work areas or meeting points, thanks to no in-house hardware being required.
Stay Flexible & Competitive
Keep moving with the times and ahead of the competition, by enabling your phone system to meet the demands of your growing business.
Our solutions easily adapt to your needs, and offer more scope for customisation around each user’s personal requirements. Features include call control and call recording.
No geographical restrictions
Take advantage of our game-changing feature that enables you to infer availability of your workforce. Be able to suggest that staff are active even when out of the office. This offers true flexibility for employees to work from anywhere while using the office line, resulting in more flexible working hours.
Effortless integration
Seamlessly integrate mobile and landline calls with CRM platforms, enabling you to capture every customer interaction. Build better relationships in minutes by having the ability to personalise caller experience, reduce response times, and synchronise calls with your clients’ calendar. Send missed call alerts to emails while you’re on the go, priorities VIP callers, or make updates, online, anywhere in the world, from the click of a button.
More features and benefits...
Dedicated Customer Service
Communicate Better is always by your side. With reliable, round-the-clock support, our UK-based care team can be at your service 24/7, giving you true peace of mind.
Connect & Collaborate
Keep in touch with colleagues and potential clients through voice and video. With next to no effort, you can increase collaboration with a rich suite of easy-to-deploy tools.
Disaster recovery
Plan ahead for a rapid recovery in the event of a crisis, and rest assured that all your data remains safe and sound in our secure network.
Size does not matter
Communicate Better delivers simple, cost-effective bespoke solutions, catered for businesses of all sizes and sectors.
Our products and services
Hosted and Cloud VOIP
Reduce costs and improve customer service, by selecting from our wide range of VoIP Hosted Phone Solutions, perfect for business:
Horizon →
LG iPECS →
Mitel MiVoice Office (250, 400) →
Panasonic KX TDE (100, 200, 600) →
Polycom VVX Series →
Call Management & Call Recording
Discover a simple way to manage calls with a VoIP Cloud-based Hosted Office Telephone Solution, perfect for small to medium-sized businesses.
Call Centre Reporting & Wallboards
Display real-time call statistics in large tiles, where each statistic can offer a specifically configured alarm.
Wallboard shows business related activities that help to motivate your team (can be customised to suit your company’s specific needs).
DECT WiFi Solutions
Yealink – Business HD IP DECT Phone - W52P
Exceptional HD sound, full freedom of movement, lifelike voice communications, multi-tasking convenience, intercom transfer, call forwarding, three-way conferencing, high-quality colour display with intuitive user interface, 100 hours average standby time, Up to 4 simultaneous external calls, energy-saving eco system, full duplex speaker phone, multi-advisory tones, paging, intercom, auto answer, call waiting, anonymous call rejection, local phonebook, music on hold, BroadSoft feature key, synchronisation, handset upgrade over the air, 300m outdoor range.
CAT -5/6 Cabling and Infrastructure
Data and voice cabling, office relocations and expansions. Move, add to, or change the existing infrastructure. Cabling project design service. Cabling audits. Fibre optic data cabling.
On-Hold Marketing
Create a personalised music-on-hold, out-of-hours or welcome call telephone message for your business.
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